OEM Certified Repairs

AutoMind Burnaby is Certified by the Following Brands

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Our Squamish Team

AutoMind aims for highest standard in collision repair

Our Differences

Quick Facts About AutoMind

Life Time Guarantee

You are completely protected against defective workmanship or materials for the lifetime of your registered ownership of the vehicle.

40+ Years of Experiences

AutoMind Collision has been servicing customers and their vehicles in the Lower Mainland since 1982.

Multiple Locations

AutoMind is one of largest independent auto body shops with six locations in the Lower Mainland.


AutoMind is the most diversified auto body shop in the lower mainland, we speak English, Mandarin, Cantonese, Korean and Vietnamese.

Our Process

Your Repair Experience at AutoMind

1. Scheduling In 1. Scheduling In
2. Vehicle Here 2. Vehicle Here
3. Holding Vehicle 3. Holding Vehicle
4. Approved 4. Approved
5. Disassemble 5. Disassemble
6. Repair Plan 6. Repair Plan
7. Build Down 7. Build Down
8. Bodywork 8. Bodywork
9. Refinish 9. Refinish
10. Reassembly 10. Reassembly
11. Sublet 11. Sublet
12. Detailing 12. Detailing
13. Vehicle Ready 13. Vehicle Ready

1. Scheduling In

In the Scheduling In stage, the customer has either dropped by an AutoMind facility or phoned in and spoken with any of the AutoMind Repair Process Managers. Customer information is collected which includes: Name, Address, Phone Number, E-mail address and Claim Number. If the car is at the AutoMind facility, digital photos of the damage will be taken. If an alternative transportation is requested, the customer will be asked to provide a valid driver license and credit card. A rental vehicle will then be arranged at this point. Once the arrival date of all the necessary parts is confirmed, an appointment date for dropping off the car for repairs will be provided.

2. Vehicle Here

In the Vehicle Here stage, the vehicle has been dropped off to AutoMind. It is either driven in by the customer or, if the vehicle is not drivable, it is towed in. If it is towed in, the register owner will be contacted at this point. The vehicle is stored in a secure area pending the next step.

3. Holding Vehicle

In the Holding Vehicle stage, no repairs are being performed on the vehicle. Some reasons for a vehicle being in this stage would be: pending insurance procedure, pending customer authorization, possible total lost, or back order parts. Once conditions are satisfied, the vehicle will be moved to the next stage and the repair work will continue.

4. Approved

In the Approved stage, the vehicle is given a go ahead to start the repairs. Authorization has been given by the insurance company and also by the owner.

5. Disassemble

A vehicle in the Disassemble stage will undergo a complete tear down on the damaged area to reveal any possible hidden damages. All necessary parts or components of the car that need to be accessed will also be removed. All the damaged parts or structural damages will be digitally photographed and sent to the proper party for approval. All removed items are stored securely in the car’s designated parts cart. At this stage, the entire repair process will be blue printed to show the total extend of the repair.

6. Repair Plan

In the Repair Plan stage, all the operations required to complete the repairs on the vehicle is identified. This includes:

Strategic disassembly to identify 100% or operations and parts required to complete the repair without additional supplements

Record all operations and parts in estimating software

Photos taken of all damage and non-collision related damage to the vehicle

Correctly identifying all required parts – verify parts on estimating software to actual parts on the vehicle

Identify all required refinish operations

Submit estimate to insurer for approval

7. Build Down

In the Build Down stage, AutoMind is working to reduce the repair to the point that the vehicle can be put into a “predictable” process cycle by simplifying the repair and reducing the amount of body repair to establish a target delivery date. This includes:

All parts that will/may impede the delivery date have been secured and / or received

All mechanical work completed. Mechanical repairs deal with any mechanical component that is not of the outer surface of the vehicle or of the frame structure. Possible mechanical repairs are brakes and suspensions, exhaust, engine fluids, electrical, air condition system and wheel alignment.

All structural work completed. State-of-the-art computerized frame diagnosis equipment will be used to create a three dimensional digital read out of the vehicle. The measurements will then be compared to the specification from the central data repository provided by the original manufactures. The comparison will create a damage analysis to show if the frame or the body of the vehicle is twisted from the accident. Repairs will then be performed on the damaged area using frame straightening equipment. After the repair, another three dimensional digital read out will be performed to ensure that all of the vehicle’s frame or body now conforms to factory specifications.

All welding completed

Identify parts to be painted off the vehicle

All sublet works completed

Re-mirror parts to ensure they are correct

8. Bodywork

A vehicle in the Bodywork stage is undergoing body surface repair. Body repair involves any outer body surface of the vehicle. It includes sheet metal repair, plastic repair, polyester surface treatment, trim repair, and glass repair. All surfaces are repaired to meet factory specifications. The repaired panels are treated for rust proofing. In the case that the panel is too damage to repair, a replacement panel will be used instead. All body surface repairs are backed by AutoMind’s limited lifetime warrantee.

9. Refinish

A vehicle in the Refinishing stage is getting painted. All repaired areas will be prepped and chemically washed down to remove all surface contaminates. The repaired areas are sanded and primered to create a proper surface adhesion for the paint. The vehicle is then masked and prepped for painting. Colors are mixed on an electronic scale based on the factory color code. It will then be sprayed out on a test card and compare with the actual vehicle to ensure color accuracy. All vehicles are sprayed with base coat/clear coat water born product. If the repaired area is very close to an adjacent panel, the panel will be blended. Blending means partial coloring of a panel to create a fade-in effect to the original color which will enhance the visual effect of an invisible repair. All paint jobs performed by AutoMind Collision are backed by AutoMind’s limited lifetime warrantee.

10. Reassembly

A vehicle in the Reassembly stage is being reassembled. All of the undamaged parts that were previously removed as well as any replacement parts will be reinstalled onto the vehicle. All installed components will be checked for functionality. Fluids are checked and topped up as needed. The vehicle is now brought back to pre-accident condition.

11. Sublet

A vehicle in the Sublet repair stage has either been sent out to a specialty shop or a specialist has been called in onsite to perform a repair. Sublet repairs are done when highly specialized repairs are needed. All the sublet vendors that AutoMind work with have the highest degree of qualifications in their specific field of repairs. Examples of such specialty repairs are: windshield replacement, interior vinyl and leather repair, convertible top replacement, original dealership-only electronic diagnosis, aluminum rim repair, and bio-clean up for bodily fluids.

12. Detailing

A vehicle in the Detailing stage is getting detailed. To remove any dust that may have resulted from the repair process, the vehicle’s interior is thoroughly cleaned. A polish is applied to enhance the shine of the paint. The vehicle’s exterior is power washed and cleaned. It is now returned to the pre-accident condition. A final quality check will also be performed at this point to ensure that all accident related components of the car are in proper working order. Quality checks are also done all throughout the repair process.

13. Vehicle Ready

A vehicle in the Vehicle Ready stage is ready to be picked up. All repairs are completed and inspected. The paperwork is ready to be signed. Deductibles or repair costs can be paid with cash or credit cards.


Stories from Our Customers

Reactive Design Inc.Reactive Design Inc.
18:58 21 Mar 24
Mike and Team were incredible. From the moment I walked in to the moment I left and everything in between…the service was kind, grounded, honest, and supportive. The process felt easy and the car was returned in immaculate condition. Impressive from start to finish. Highly recommend AutoMind. 👍🏼
Andrew EllottAndrew Ellott
07:13 05 Mar 24
19:18 29 Nov 23
Team was very helpful and friendly!The paint and repairs were absolutely clean.
peter storerpeter storer
01:12 07 Oct 23
Jay CeeJay Cee
18:38 28 Apr 23
Hi, I'd like a quote. is it an ICBC claim? No. 3 days later, looking for the quote. Oh yeah excuses x3 but we're on it...2 weeks later no quote.
Loud UPLoud UP
05:37 17 Mar 23
Far better local options
Jim FletcherJim Fletcher
17:44 25 Jan 23
We had an emergency fender failure - rubbing on tire - on the way to Whistler. Mechanic got under car & repaired - in & out in 20 minutes. Awesome service. And he wouldn't even accept payment.
21:18 23 Sep 22
REVISED....James explained the situation and rectified all deficiencies accordingly.AutoMind stands behind the work the do.ORIGINAL...Reinstallation of panels and access areas poor.Blocked emergency power cables when reinstalling front bumper. Broken bolt and missing panel plugs discovered when trying to free the blocked emergency power cable.Communication poor.Called to ask if vehicle was ready at end of quoted period and was told that it would not be ready and they would call me. Called again 1 day past quoted period and was told vehicle was ready. At pick up I was told the vehicle was ready the day prior when promised.update 2 days after pickup the front badging fell off at the car wash. The badging had broken tabs and was not even secured in place.

AutoMind Squamish

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